Privacy Policy
Last updated: January 2024
Sparkle ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services.
Information We Collect
Personal Information
- Name and contact information (email, phone number, address)
- Payment information and billing details
- Service preferences and booking history
- Vehicle information for car services
- Communication preferences
Usage Information
- Device information and IP addresses
- App usage statistics and preferences
- Website browsing behaviour
- Service interactions and feedback
How We Use Your Information
- Provide and manage our services
- Process payments and transactions
- Communicate with you about services
- Improve our services and user experience
- Send marketing communications (with consent)
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist in our operations
- Payment processors for secure transactions
- Legal authorities when required by law
- Business partners with your explicit consent
Data Security
We implement appropriate security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments.
Your Rights
You have the right to:
- Access and review your personal information
- Update or correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Withdraw consent for data processing
Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience, analyse website traffic, and personalise content. You can control cookie settings through your browser preferences.
Third-Party Services
Our services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external services.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: hello@sparkle.co.tz
Phone: +255 762 996 305
Address: Makumbusho, Akachube Road, Capricon Street, House 3, Dar es Salaam